2.6b Industrial Relations: Methods for Conflict Resolution
Handy’s Shamrock Organization
Project-based (Matrix) Organisation
Managers vs. Leaders
Laissez-Faire
Paternalistic
Democratic
Autocratic
Situational
Motivation
Frederick Taylor: Scientific Management
Abraham Maslow: Hierarchy of Needs
Frederick Herzberg: Two Factor Theory
Daniel Pink: Drive Theory
John Adam: Equity Theory
Connections Between Motivation Theories
Types of Financial Rewards
Types of Non-Financial Motivation
Specific Types of Non-Financial Motivation
Organisational Culture
Elements of an Organisational Culture
Power Culture
Role Culture
Task Culture
Personal Culture
Importance of Culture
Cultural Clashes
Roles & Responsibilities of Employer & Employee Representatives
Sources of Conflicts at the Workplace
Methods used by Employees
Methods used by Employers
Conflicts
Employees’ Resistance to Change
Conflict Resolution Methods
Cheryl
Cheryl achieved a perfect 45 in the May 2023 IB exams and is now a Melbourne International Undergraduate Scholar studying Commerce at the University of Melbourne. At university, Cheryl actively participates in consulting engagements, case competitions, and marketing-related projects, gaining practical experience and developing versatile skills.
Used Widely Across IB Classrooms Master financial decision-making with Unit 3 Business HL Notes. Includes ratio analysis, break-even, and investment appraisal. •
Recommended For Focused Revision Sessions A complete Internal Assessment example for both SL and HL Business Management students. This IA demonstrates structured